Privacy Policy

Blondie's Pool Services ("Blondie's," "we," "us," or "our") operates blondiespools.com and provides residential pool cleaning and maintenance services in the Austin, Texas area. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide to us. When you fill out a form, request a quote, or contact us, we collect the information you submit — such as your name, email address, phone number, service address, ZIP code, how you heard about us, details about your pool, and any other information you choose to share.

Information collected automatically. When you visit our website, we and our partners automatically collect certain information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, links clicked, referring website, and how you interact with our site and ads.

2. Advertising and Analytics Technologies

We use third-party advertising and analytics tools, including the Meta Pixel (Facebook and Instagram) and Google analytics and advertising services. These tools use cookies and similar technologies to collect information about your activity on our website and your interactions with our ads.

This information may be shared with Meta and Google so that we can measure the performance of our advertising, understand how visitors use our site, and show relevant ads to you and others. Meta and Google may combine this information with data they already hold about you. We do not control how these third parties use the data they collect; please review their privacy policies for more information.

3. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and manage our pool services;
• Respond to your inquiries and provide quotes;
• Contact you by phone, text, or email about your request or service;
• Operate, maintain, and improve our website and business;
• Send you marketing and promotional communications (which you can opt out of at any time);
• Comply with legal obligations and protect our rights.

4. How We Share Your Information

We may share your information with:

• Service providers who perform functions on our behalf, such as scheduling/CRM software, email delivery, website hosting, and analytics;
• Advertising and analytics partners (such as Meta and Google) as described in Section 2;
• Legal and safety purposes, when required by law or to protect our rights, safety, or property.

We do not sell your personal information for money.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Text Messages (SMS/MMS)

If you opt in, Blondie's Pool Services will send you recurring text messages related to your inquiry, scheduling, and pool service — including appointment confirmations, service reminders, follow-ups, and replies to messages you send us. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP, after which you will receive no further texts. Reply HELP for help, or contact us at (512) 359-3196 or info@blondiespools.com.

Mobile information and SMS consent will never be shared with or sold to any third parties or affiliates for marketing or promotional purposes. No mobile opt-in data is shared with the advertising or analytics partners described in Section 2.

6. Cookies and Your Choices

Most web browsers let you control cookies through their settings. You can also opt out of personalized advertising through Meta's and Google's ad settings, and through industry tools such as the Digital Advertising Alliance (optout.aboutads.info). Disabling cookies may affect how the site functions.

7. Data Retention

We retain your information for as long as needed to provide our services, fulfill the purposes described in this policy, and comply with our legal obligations.

8. Your Privacy Rights

Depending on where you live, including Texas residents under the Texas Data Privacy and Security Act, you may have the right to access, correct, or delete your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of your personal information. To exercise any of these rights, contact us at info@blondiespools.com.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

Blondie's Pool Services
Austin, Texas
Phone: (512) 359-3196
Email: info@blondiespools.com